Professionally outsourced IT support services in Los Angeles | DTLA, West Hollywood, Beverly Hills, Santa Monica
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An IT partner focused on boosting your performance

We find solutions that increase performance while lowering your monthly costs.
Get specialized IT support in Los Angeles
An IT partner focused on boosting your performance

We find solutions that increase performance while lowering your monthly costs.

A 20-minute call is all it takes

We'll guide you through our process so you can start saving money today.

Please enter your full name.
Please enter your business email address.
Please enter the name of your company or organization.
Please write a message.
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How we help you find opportunities for savings
  • Remove software & licensing bloat
  • Review IT support pricing model
  • Assess areas to consolidate services
  • Recommend reliable technology brands and models
  • Address ongoing and recurring issues

A 20-minute call
is all it takes

We'll guide you through our process so you can start saving money today.

Please enter your full name.
Please enter your business email address.
Please enter the name of your company or organization.
Please write a message.
Invalid Input

How we help you find opportunities for savings

  • Remove software & licensing bloat
  • Review IT support pricing model
  • Assess areas to consolidate services
  • Recommend reliable technology brands and models
  • Address ongoing and recurring issues

The ALT difference

The ALT difference

it technology advisor

Clear communication

Technology is complex and always evolving, but the way we speak about it doesn't have to be.

By listening first, we are able to set and meet client expectations and ensure we're solving the right problems.

Familiar team-based support

We use a collaborative approach to ensure responsive and accurate service.

By pairing up complementary technicians on each account, we guarantee that all work is double-checked and considered from another perspective.

This system ensures there's always someone familiar with your IT that's ready to help.

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it technology advisor

Reliable IT backed by proven products

Have confidence when it matters most.

Using ticket data over time, we curate the products we recommend to provide you with the highest quality experience.

Predictable pricing

Predictable pricing relies on reliable IT. Reliable IT starts with smart decisions. When IT works as it should, spending is predictable. This lets us give clients flexible pricing to match their needs.

it technology advisor
it technology advisor

Familiar team-based support

We use a collaborative approach to ensure responsive and accurate service.

By pairing up complementary technicians on each account, we guarantee that all work is double-checked and considered from another perspective.

This system ensures there's always someone familiar with your IT that's ready to help.

it technology advisor

Reliable IT backed by proven products

Have confidence when it matters most.

Using ticket data over time, we curate the products we recommend to provide you with the highest quality experience.

it technology advisor

Predictable pricing

Predictable pricing relies on reliable IT. Reliable IT starts with smart decisions. When IT works as it should, spending is predictable. This lets us give clients flexible pricing to match their needs.

Delivering exceptional managed IT services in Los Angeles for SMBs

Delivering exceptional managed IT services in Los Angeles for SMBs

    • Associations & Nonprofits
    • Engineering & Construction
    • Communications & Media
    • Financial Services
    • Government
    • Education
    • Healthcare
    • Hospitality
    • Law Firms
    • TV & Film
    • Logistics
    • Unions

    Clients we've helped

    Clients we've helped

    blockquote

    From our first conversation, ALT has always been forthcoming with us. Never have we experienced such honesty and transparency with IT costs and their value to our business. Over the years, they've helped us build a solid technology foundation that has allowed us to scale and grow our business to multiple communities. They've been doing an exceptional job taking care of everything IT related, and we've been fortunate to work with their incredible team. I highly recommend them to any business looking for IT services.

     Amanda L.
     Director of Operations, Home Builder

    blockquote

    After working with multiple IT providers over the years, we were very impressed with ALT’s straightforward approach to IT. With their step-by-step guidance, we implemented an MDM system quickly to keep our Apple devices under control. They also helped us strengthen our IT security and provided much-needed training. Having worked with a number of other IT firms, I can confidently say ALT Consulting is one you can count on.

     Najma S.
     CIO, Fintech

    blockquote

    We hired Alt Consulting to provide a solution for a new venture. They are very accommodating and easy to work with. Their response times are great and their staff are competent at resolving our IT issues. We give their team the highest regards and look forward to a long and successful partnership.

     Cam H.
     Co-founder, Boat Manufacturer
     

    blockquote

    When we first contacted ALT Consulting, we were in a bit of distress. Our previous IT provider shut down unexpectedly, leaving us with a number of issues and without clear documentation. Our residents constantly rely on our IT services, and we needed help correcting some issues urgently. ALT Consulting came in on short notice and was able to audit, fix, and document our systems. It’s been three years already, and I couldn’t be happier with the value they bring to our business.

     Patricia M.
     VP Operations, Retirement Community

    blockquote

    We hired Alt Consulting to provide a solution for a new venture. They are very accommodating and easy to work with. Their response times are great and their staff are competent at resolving our IT issues. We give their team the highest regards and look forward to a long and successful partnership.

     Cam H.
     Co-founder, Boat Manufacturer
     

    blockquote

    When we first contacted ALT Consulting, we were in a bit of distress. Our previous IT provider shut down unexpectedly, leaving us with a number of issues and without clear documentation. Our residents constantly rely on our IT services, and we needed help correcting some issues urgently. ALT Consulting came in on short notice and was able to audit, fix, and document our systems. It’s been three years already, and I couldn’t be happier with the value they bring to our business.

     Patricia M.
     VP Operations, Retirement Community


    A Message From Our Co-Founder "Inspired by my passion for motorsports, I co-founded ALT Consulting with a vision to bring an engineering and performance-based approach to IT service delivery. My goal was to give strength to our clients."– Alex Nedel, B.Eng
    Co-Founder & CEO,
    ALT Consulting Ltd.


    Read the letter

    A Message From Our Co-Founder "Inspired by my passion for motorsports, I co-founded ALT Consulting with a vision to bring an engineering and performance-based approach to IT service delivery. My goal was to give strength to our clients."– Alex Nedel, B.Eng
    Co-Founder & CEO, ALT Consulting Ltd. Read the letter

    The ALT approach

     IT technologies engineer

    We start with the user

    Before doing any work, we gain a deep understanding of the specific tasks, challenges and workflows that users encounter daily. This understanding is crucial because it ensures the solutions we provide are directly applicable to the user's actual work environment.

    We build a strong foundation

    We continue with a deep understanding of the business needs and develop the performance, security, and scalability requirements.

    Backed by our data, we choose products from reputable vendors who are known for reliability. We invest heavily into researching and testing products and solutions so that they fit exact business needs.

    it services with clear pricing

    We enhance company performance

    Innovative use of technology is fundamental to achieving operational excellence. A strong foundation helps our clients confidently explore innovative technology solutions that enhance performance.

    As new technologies are released, opportunities become available to multiply performance and productivity, across the organization.

    The ALT approach

    We start with the user

    Before doing any work, we gain a deep understanding of the specific tasks, challenges and workflows that users encounter daily. This understanding is crucial because it ensures the solutions we provide are directly applicable to the user's actual work environment.

     IT technologies engineer

    We build a strong foundation

    We continue with a deep understanding of the business needs and develop the performance, security, and scalability requirements.

    Backed by our data, we choose products from reputable vendors who are known for reliability. We invest heavily into researching and testing products and solutions so that they fit exact business needs.

    We enhance company performance

    Innovative use of technology is fundamental to achieving operational excellence. A strong foundation helps our clients confidently explore innovative technology solutions that enhance performance.

    As new technologies are released, opportunities become available to multiply performance and productivity, across the organization.

    it services with clear pricing

    Email Solutions

    Take control of your email flow with hosted email solutions.

    Private Cloud Services

    Share files with others easily and securely on a private cloud network.

    Managed Offsite Backups

    Protect your data with managed automated backups to a secure offsite datacenter.

    Business Continuity

    Minimize risk and protect your business assets to ensure smooth operations.

    Disaster Recovery

    Recover quickly from unexpected events and continue without interruption.

    Network Installations

    Support your growth strategy with end-to-end network solutions.

    We support a wide range of technologies

    We support a wide range of technologies

    Microsoft IT Support

    Get the help you need with Microsoft IT support and consulting services.

    Apple IT Support

    We help business deploy, manage, and support Apple and Mac technologies.

    Linux IT Support

    Learn more about our Linux IT support and consulting services.

    Microsoft IT Support services

    Microsoft IT Support

    Get the help you need with Microsoft IT support and consulting services.

    Apple IT Support

    Apple IT Support

    We help business deploy, manage, and support Apple and Mac technologies.

    Linux IT support

    Linux IT Support

    Learn more about our Linux IT support and consulting services.

    Los Angeles Managed Services Provider (MSP)

    We support custom infrastructure

    Los Angeles Managed Services Provider (MSP)

    We support custom infrastructure

    Hosted Email Solutions

    Take control of your email flow with hosted email solutions.

    Private Cloud Services

    Share files with others easily and securely on a private cloud network.

    Managed Offsite Backups

    Protect your data with managed automated backups.

    Hosted Email Solutions

    Take control of your email flow with hosted email solutions.

    Private Cloud Services

    Share files with others easily and securely on a private cloud network.

    Managed Offsite Backups

    Protect your data with managed automated backups.

    Los Angeles Managed Security Services Provider (MSSP)

    We take care of IT security

    Los Angeles Managed Security Services Provider (MSSP)

    We take care of IT security

    SOC Services

    As we move into the future, digital threats are becoming more sophisticated and increasing in occurrence.

    Our security operations center (SOC) can help you ensure your systems and data are safe and secure against innovative attacks using state of the art security management systems.

    Perimeter Security Systems

    Your network is protected using anomaly and signature-based technologies that prevent intrusions or software misuse. This innovative technology can also be used to monitor user activities and detect vulnerabilites.

    Access Controls & Compliance

    Your systems are always patched and up-to-date with included security controls required by standards such as PCI DSS, HIPAA, GDPR, and others. This technology maps security alerts with compliance requirements.

    Endpoint Detection & Response (EDR)


    This technology performs various countermeasures to address active threats, such as blocking a threat's access to a system when certain criteria are met. It also indentifies indicators of compromise and performs other live forensics.

    secure and protect IT systems

    Assess Your Current State

    Have questions? Let us help.

    We perform a 360-degree security assessment to provide you with a complete view of your system and network infrastructure.

    We identify where you are lacking, develop strategies and policies, and implement technologies to secure those gaps.

    Schedule a consultation
    it services project management

    Stay up-to-date on project tasks

    We work with you every step of the way to deliver on your expectations.

    We're central in DTLA

    Located centrally for fast and convenient support.

    Address: 915 Wilshire Blvd. Suite 700, Los Angeles, CA 90017
    Call us: (213) 634-4494

    We're central in DTLA

    Located centrally for fast and convenient support.

    Address: 915 Wilshire Blvd. Suite 700, Los Angeles, CA 90017
    Call us: (213) 634-4494

    Frequently asked questions

    How are you different?

    Our clients experience premium service. We save you time by:

    • Responding to incident tickets quickly (usually within 15 minutes)
    • Working with your schedule and preferred method of correspondence
    • Hiring well-trained staff that are able to resolve almost all issues on first contact
    • Providing prompt, courteous, and clear communication
    • Performing root cause analysis to ensure pesky problems do not reoccur
    • Designing solutions that complement and enhance your specific workflows, allowing you to more easily get into a flow state
    • Applying our broad industry experience to help you select the right technology for your organization

    If you’d like to learn more about how we can help your organization, please get in touch.

    Are your services tailored to specific industries?

    Yes, we service a broad range of industries including healthcare, law, financial services, production, communications and media, engineering and construction, and others that are looking for premium services. Contact us to learn more about what we offer for your specific industry

    Where is your help desk located and what is coverage like?

    Our help desk is located in the United States and Canada and is never outsourced. We provide business hours support for users across North America, from 5 a.m. to 5 p.m. PST. Emergency and off-hours support is also available. Please speak with a consultant for more details.

    Do you offer 24/7 support?

    Yes, we offer 24/7/365 support for some of our clients.

    What services do you offer?

    We are an end-to-end managed service provider (MSP). We work closely with each of our clients to understand their unique needs and provide customized solutions to meet their specific goals and requirements. Our services include network monitoring and management, end-user support, data protection and backup, hosted and private cloud solutions, disaster recovery planning, and much more.

    If you’d like to learn more about how we can help your organization, please get in touch.

    How much do your services cost?

    The cost of our managed services will vary depending on the specific needs and requirements of your organization. We work closely with each client to understand their unique technology environment and provide customized solutions that meet their specific goals and budget. For more information, please speak with a consultant.

    Do you have flat-rate predictable packages? We work with a budget.

    Yes, we work out a pricing model that is most suitable for your organization and provides flexibility in terms of included services to meet your budget.

    We have a remote workforce, and we don't operate from a central office. Would you be able to support us?

    Yes, many of our clients are now remote only. We will support you whether you’re working from home, an office, or traveling.

    We have an internal IT team, but occasionally need someone with expertise to assist us. Can you help?

    Yes, co-managed IT support is one of our specialties. We augment your internal IT department and provide support in areas where you may have not been able to allocate the necessary resources and time. We also provide project-based consulting services.

    What would the transition look like from my current provider to yours?

    Since introducing our ALT Easy Onboarding, we've made the transition process easy and effortless, with minimal input required from end users. Just give us the contact details of your current provider, and we’ll take care of the rest.

    We will work to establish relationships with your vendors as well as access to your systems, and supplement any missing documentation. We will provide training for your staff to make the transition as seamless as possible.

    Frequently asked questions

    How are you different?

    Our clients experience premium service. We save you time by:

    • Responding to incident tickets quickly (usually within 15 minutes)
    • Working with your schedule and preferred method of correspondence
    • Hiring well-trained staff that are able to resolve almost all issues on first contact
    • Providing prompt, courteous, and clear communication
    • Performing root cause analysis to ensure pesky problems do not reoccur
    • Designing solutions that complement and enhance your specific workflows, allowing you to more easily get into a flow state
    • Applying our broad industry experience to help you select the right technology for your organization

    If you’d like to learn more about how we can help your organization, please get in touch.

    Are your services tailored to specific industries?

    Yes, we service a broad range of industries including healthcare, law, financial services, production, communications and media, engineering and construction, and others that are looking for premium services. Contact us to learn more about what we offer for your specific industry.

    Where is your help desk located and what is coverage like?

    Our help desk is located in the United States and Canada and is never outsourced. We provide business hours support for users across North America, from 5 a.m. to 5 p.m. PST. Emergency and off-hours support is also available. Please speak with a consultant for more details.

    Do you offer 24/7 support?

    Yes, we offer 24/7/365 support for some of our clients.

    What services do you offer?

    We are an end-to-end managed service provider (MSP). We work closely with each of our clients to understand their unique needs and provide customized solutions to meet their specific goals and requirements. Our services include network monitoring and management, end-user support, data protection and backup, hosted and private cloud solutions, disaster recovery planning, and much more.

    If you’d like to learn more about how we can help your organization, please get in touch.

    How much do your services cost?

    The cost of our managed services will vary depending on the specific needs and requirements of your organization. We work closely with each client to understand their unique technology environment and provide customized solutions that meet their specific goals and budget. For more information, please speak with a consultant.

    Do you have flat-rate predictable packages? We work with a budget.

    Yes, we work out a pricing model that is most suitable for your organization and provides flexibility in terms of included services to meet your budget.

    We have a remote workforce, and we don't operate from a central office. Would you be able to support us?

    Yes, many of our clients are now remote only. We will support you whether you’re working from home, an office, or traveling.

    We have an internal IT team, but occasionally need someone with expertise to assist us. Can you help?

    Yes, co-managed IT support is one of our specialties. We augment your internal IT department and provide support in areas where you may have not been able to allocate the necessary resources and time. We also provide project-based consulting services.

    What would the transition look like from my current provider to yours?

    Since introducing our ALT Easy Onboarding, we've made the transition process easy and effortless, with minimal input required from end users. Just give us the contact details of your current provider, and we’ll take care of the rest.

    We will work to establish relationships with your vendors as well as access to your systems, and supplement any missing documentation. We will provide training for your staff to make the transition as seamless as possible.

    Discover how you can get more value from your IT